TERMS & CONDITIONS.

1. GENERAL

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as the “customer” or “you”) with 376films AB (hereinafter referred to as “376 films”, "376" “us” or “we”), at 376films.com.

When placing an order and/or using 376films.com, the customer agree to be bound by the terms and conditions (the “Terms and Conditions”) laid down herein.

The Terms and Conditions may be subject to changes in the future. The latest version of the Terms and Conditions is always available on our website. However, the version of the Terms and Conditions applicable to your purchase will be those on our website at the time you purchased products from us.

We can only enter into purchase agreements with persons having legal capacity being 18 years or older and who are not under guardianship.

All intellectual property rights, such as copyrights and trademarks at 376films.com remain with 376films or its licensors. Any use of content on 376films.com, other than for your personal, non-commercial use, is prohibited without the prior consent of 376films.

The Terms and Conditions should be read.

2. PRICES AND DELIVERY CHARGES

The prices on 376films.com include the statutory VAT. Any cost for shipping will be added to the cost and paid by you.

If for any reason 376films is unable to fulfill your order, we will inform you at our earliest convenience. If 376films has received payment from you for such cancelled order, we will refund the amount using the same payment method used to make the payment.

3. DELIVERY

You are obliged to provide 376films with a valid and correct delivery address. 376films dispatches orders in the order in which they are placed. After an order has been placed and confirmed, 376films will aim to send the product on the last day of every moth. The delivery should however be within 1-5 business days to a delivery address in Sweden and 2-15 business days to a delivery address outside of Sweden. However, the delivery may take longer due to unexpected events, see further in Section 7.

During the check-out process, you will be informed about the delivery details. After your order has been placed you will receive a confirmation by email (if you have provided us with your email address) that includes your expected delivery details. You can choose to have your parcel shipped with PostNord or DHL. If the delivery time exceeds the scheduled date, please contact 376 on home@376films.com.

If a delivered parcel is not collected by you, we reserve the right to charge you a fee covering all delivery charges, including any additional penalty and processing fees.

4. WITHDRAWAL OF ORDER

If you decide you would like to return the products, you may do so until 14 days after you have received or collected the order. Please note that the right to withdrawal does not apply to personalized products made specifically for your order.

If you wish to return your order, please provide 376 films with notice in writing via email to shop@376films.com and by post using the pre-printed return form or by filling in and submitting the standard form issued by the Swedish Consumer Agency (Sw. Konsumentverket) found here.

376 films is not liable for any costs due to your withdrawal. Return costs (such as shipping) must be paid by you. The said does not apply in case any products are deemed defective and 376 will then pay for return costs for the defective product(s). Please contact us via email at shop@376films.com in case of any defective product and to organize a return.

5. RETURNS

When 376 films has received your returned purchase, we will send you a notice confirming receipt of the order. 376 films will provide a refund, provided that all products are returned in the same condition they were upon your receipt. This means the products should be in its original packaging and not have been used or damaged.

We will provide a refund within 14 days of receiving your notice of cancellation, provided we have evidence of you having sent back the order to us or if we have received the return.

Return costs, see below:
•Sweden 79 SEK
•Europe 139 SEK
•Norway 179 SEK

6. PAYMENT

Credit card or Debit card

376 films accept valid credit and debit cards Visa, MasterCard and American Express. We may also accept other payment methods which can be set out on wallbaby.com from time to time. You will be charged with the applicable amount once the products are dispatched from our warehouse. Prior to the charge, the amount will immediately be reserved on your card when the order is placed. Wallbaby reserves the right to perform a validity check of the used credit or debit card. As a result of these checks, Wallbaby may refuse orders.

Other payment options

We also offer payments via our partners Klarna, iDeal, Apple Pay, Google Pay, and other partners from time to time. Please see our current available payment options at check-out along with the terms and conditions of each payment service provider.

7. OUR LIABILITY AND GUARANTEE

The Terms and Conditions does not intend to exclude or limit Wallbaby’s liability regarding matters subject to non-waivable applicable law.

Wallbaby is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of opportunity or loss of profits; or for failure to deliver the products or to meet any of our other obligations under these Terms and Conditions where such failure is due to an event that is beyond Wallbaby’s reasonable control, which includes but is not limited to storm, civil disturbance, nuclear accident and riot.

Our maximum liability to you for any losses or damages arising in connection with your purchase on wallbaby.com shall be limited to the total price of the purchased products.

If there are any defects in the products you have purchased, Wallbaby will comply with the concerned products’ warranties. If you find an issue with your purchase, please contact us on returns@wallbaby.com.

8. PRODUCT PICTURES

Wallbaby uses its best efforts to display the attributes, such as colours and composition, of our products in an accurate way on our website. However, the colour displayed on your device will depend on your computer system and Wallbaby can therefore not guarantee that your device will accurately display such colours.

9. SEVERANCE, APPLICABLE LAW AND DISPUTES

If any part of the Terms and Conditions is held invalid, illegal, or unenforceable in any respect, the validity, legality, and enforceability of the remaining Terms and Conditions contained herein shall continue to apply.

The Terms and Conditions shall be governed by substantive Swedish law.

If a dispute would arise, we will do our best to resolve the matter. First, disputes should be resolved with Wallbaby’s Customer Service. If a dispute can not be resolved between you and Wallbaby, you can file a complaint with the Swedish National Board for Consumer Disputes (Sw. Allmänna reklamationsnämnden, shortened “ARN”). You can also submit your complaint to the EU’s online dispute resolution platform (the “ODR platform”), which is available here. If you submit a complaint via the ODR platform, your matter will be automatically forwarded to the appropriate national dispute resolution body.

Wallbaby will follow the recommendations of the Swedish National Board for Consumer Disputes or any other corresponding dispute resolution body.

Any disputes concerning the interpretation and application of the Terms and Conditions shall be settled as described above or ultimately by a general court.

10. CONTACT INFORMATION

376 Films 
Registered office: Sankt Eriksgatan 63B, 11234 Stockholm
Company registration no.: 559306-6193
Contact Details: Wallbaby Customer Service
Email: hello@wallbaby.com

 

The Terms and conditions was last updated on 2021-12-09